From the Bookshelf: Defensive Design for the Web

by | August 17th, 2015

There are some cool renovations taking place at PINT. To make way for construction, we were forced to review our bookshelves. Remember books? So do we. But how many of these tips, tricks, and other words of web wisdom have really have held up after one, two, or…ten years? Which books deserve a new home in the dumpster?

For the first (and possibly only) installment in this series, I looked through Defensive Design for the Web: How to Improve Error Messages, Help, Forms, and Other Crisis Points by the guys at 37signals (aka the people behind Basecamp). The book was published in 2004. I probably walked past it on my way to find an SAT study guide at Borders (RIP). Does it stand the test of time?

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Games We Play: Gamification in the Office Hiring Process

by | July 29th, 2015

Have you ever been part of a recruiting and hiring process? This scenario may sound familiar:

A face-to-face interview with an impressive candidate leaves you with a sense of relief and confidence that you’ve found the perfect fit for an open position. You and your colleagues exchange those nods that happen when everyone in the room knows you’re finally done with meetings on the subject.

On your professional recommendation, HR negotiates a nice package with the candidate, who is thrilled to be part of the team. Now you and your team can return your focus to your projects, instead of interviews and recruiting meetings.

Your new colleague is a great cultural fit, and seems happy in the role. Then, three weeks in, you realize benchmarks haven’t improved and your colleague doesn’t have much to say in meetings. They spend a lot of time on systems and tasks they purported to know well and that you discussed during their candidacy at length. It begins to dawn on you that this colleague talked the talk, but can’t walk the walk.

How can this scenario be avoided? Some new technologies may offer a solution.

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