- Restructured a legacy SaaS offering in the patient engagement space (security, development practices, infrastructure, business processes).
- Designed a cloud-based, fully PCI & HIPAA compliant successor product using a service-oriented architecture
- Designed, implemented, and launched a greenfields, global SaaS product in the B2B2C e-commerce space
- Designed and launched a data synchronization service to facilitate integrations with on-premise, cloud-based, and Enterprise Practice Management and EHR Systems.
- Improved back-office systems via a combination of customization and bespoke development (Salesforce CRM with custom functionality implemented in Apex and Web service integrations with multiple customer-facing products and back-office systems; custom billing service integrated with Stripe; custom tax service integrated with Vertex).
- Migrated from Catalyze to Microsoft Azure